I still haven’t heard back from anyone after multiple attempts to contact. Disputed the charge on my credit card
Either the pictures in the description are wrong/misleading, or they framed and shipped me a 24x48 canvas in a 20x40 frame. That's my best guess but you can check out my pictures. Maybe it was just a horrible frame job? You tell me, I just wanted some cool Rick and Morty art on the wall. Speaking of, you can see how the labeling (like Adult Swim or Rick and Morty) is out of frame. It's also crooked. Not sure if that is normal or if the entire picture is off. Christ... Now I'm questioning the authenticity. Wouldn't Adult Swim want their advertising, I mean, name visible?
Oh and the picture of the package I received, somehow everything inside was fine. It would have torn the canvas, for sure, if it had been facing that side with the hole. The picture with the smaller hole, that's the cardboard that is tapped to the back of the canvas. All that fits into the larger torn box with the fragile sticker (haha).
But damn is it a beautiful canvas... Really nice. Just wish I knew that an extra $100 was needed to have it framed correctly... I would have paid it. Too late now. I ordered this back in February for the new apartment I was moving to. Besides initially checking it for damage, I kept it in that box and just recently unpacked it to get it on the wall. Then today I doubled checked the website to see if I was remembering this all correctly. Took some more pictures and now I'm finishing a review. Take care.
*UPDATE AND EDIT*
So, I finish up the review and see that they offer a 100 day guarantee. I check my purchase date and I'm still < 100 days. Cool. I email them and ask about my problem. Within a few days the problem was resolved and I was given a refund. No fuss.
I appreciate the 100 day guarantee and that elitist.com recognized their mistake. I edited the review from 2 to 4 stars because of this. And the fact that the canvas is really nice. It deserves 5 stars, really. Most reviews will reflect that.
I wouldn't worry about my experience if you're thinking about purchasing this. If anything, we learned that elitist.com stands by their products with a legit 100 day guarantee.
Purchased it as a gift for a friend and he's thrilled!
Between this and a beer company neon sign, go with this. It is so well made and vibrant. WELL worth it!
This was my first time ordering a sign and the entire process was so simple. The sign it was packaged safely. It’s exactly what we were looking for! We love it and have ordered more!
I’m going to give this four stars, because I honestly thought this was going to be made out of glass and it would be a real Neon sign. This is made out of plastic and it’s LED. In my opinion price is really high for this to be LED. The sign looks nice and is also well made. But once again. Is not a real Neon sign. Is just a LED sign.
I gifted this neon sign to my bf for his little office space, and it was more than I expected. Good quality, fast shipping it just came out perfect. Excellent Costumer service!
Bought this Neon Light from Elitist for my wife to give her creative space some extra flare and it delivered! The light is perfect, gives off a perfect glow, is customizable with brightness and patterns settings, and setup was extremely easy! Great decision to get this light and now I will be placing an order for a light of my own!
Neon sign came fast, it’s gorgeous, bright and a great addition to our salon! 10/10!
Ordered this during Black Friday and got it fairly fast! They reached out to me via email that they could prioritize orders that are needed before Xmas (this is a Xmas/graduation gift). This company is amazing! They go above and beyond!
I was a little hesitant about getting this light. It’s pretty spendy purchase for the length and size. Quality seems good. Remote does not come with batteries so be prepared. Overalls I think it set the tone to the space! Company was responsive with my questions.
This canvas artwork looks good, however the graphic (black and blue ink) does not go high enough over the top and bottom of the frame. This results in white canvas showing up on the top and bottom of the frame which does not look good. I'll probably have to get some black paint and paint the white so that the entire frame looks dark all around. For $185+ dollars I personally think this quality is unacceptable, and I don't think the employees who printed and assembled this piece should have let it be shipped without being fixed. Thankfully it will be a pretty easy fix to make it look how its supposed to.
This canvas art is very high quality and it looks great in person, I've got it hung up in the center of a wall in my room
Love the color and design of this sign, creates such an awesome ambiance. The 20cm size worked out perfectly for my room
I really love this product. I bought them for my children for New Year. It was a good present. I will you recommend it.
I received this item quickly and it looks beautiful. However, the controller I received (for dimming, blinking, and the remote control) was faulty. It is making a strange noise and shorting out intermittently. I have contacted support to receive a new one and I hope they honor that request quickly.
It’s everything I thought it would be. I purchased an 80 inch and it’s giving everything I need! Thank you!!
It’s so beautiful worth every dollar lights up my bed room and I love how I can control the light setting it’s beautiful 🥰😍
Such an incredible product, this looking amazing in our new offices! Super fast shipping to Puerto Rico! Thanks again!