Where is Elitist Canvas located?
Our HQ is located in Los Angeles, California.
When will I receive my artwork?
All U.S. orders typically arrive to your doorstep within 7-10 business days of your purchase. Orders to all other countries will arrive within 14 business days of your purchase.
How do I get my tracking number?
You will be automatically emailed with your tracking number once we ship out your order. If you don't receive your tracking number within 7 business days, please reach out to support@ElitistCanvas.com
What is your return/exchange policy?
*Please reach out to support@ElitistCanvas.com for all returns/exchanges.
Once your order is processed and in production, it can not be canceled or switched.
Customer satisfaction is our #1 priority. We insure all our orders with a 60-day money back guarantee. If your art piece was not what you expected, just return it undamaged and we will process your refund once we receive it. Please email us for info on how to return an order.
Please note that we do not provide pre-paid shipping return labels. Orders must be sent back at customers expense.
We HIGHLY suggest you get a tracking number with your return also, as we are not liable for lost return packages.
Please reach out to support@ElitistCanvas.com for all returns/exchanges.
Are your art pieces presented in Inches or Centimeters?
All our pieces are presented in inches.
Where can I add a coupon / discount code to my purchase?
We offer discount codes on very limited basis. If you have one, you can input the discount code on the checkout page, before paying for your order.
What payment methods are accepted?
We accept Visa, MasterCard, American Express, Discover & Paypal.
How can I contact Elitist Canvas customer Support?
We work hard to make sure your satisfaction is 100%, if you have any questions or concerns feel free to email us at : support@ElitistCanvas.com